Official Document

Privacy Policy kiss711 – Personal Data Protection for Malaysian Players

At kiss711, your privacy is not an afterthought. We understand that your personal data is valuable, and we are committed to protecting it to the highest standards and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026 PDPA 2010 Compliant Bahasa Melayu (ms-MY) 256-bit SSL

Your personal data is fully protected by kiss711 in accordance with Malaysian law.

Encryption: 256-bit SSL
Compliance: Malaysia PDPA 2010
Version: 3.1 (Jan 2026)
Language: Malay Language
256-bit SSL
Data Encryption
PDPA 2010
Legal Compliance
No Sales
Data Not Sold
Full Rights
Your Data Controls

Kiss711's Privacy Commitment to Malaysian Players

Six core principles that shape how we handle your personal data every day.

Personal Data Security

All kiss711 player personal data is protected with 256-bit SSL encryption — the same standard used by leading banking institutions. Your information cannot be read by unauthorised parties during transmission or storage.

No Data Sales

Kiss711 has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes you have consented to and as stated in this Privacy Policy.

PDPA 2010 Compliance

The kiss711 Privacy Policy is designed in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take this legal responsibility seriously and continuously update our policy in line with the latest regulatory developments.

Full User Control

You have the full right to access, correct, update, or request deletion of your personal data at any time. Requests can be submitted through the kiss711 customer support team and will be processed within 14 business days.

Marketing Communications Controls

You may opt out of receiving marketing communications from kiss711 at any time via your account settings or by contacting our support team. Your preference will take effect within 48 hours.

Data Breach Notification

In the event of any data breach that may affect your privacy, kiss711 is committed to notifying you and the Personal Data Protection Commissioner of Malaysia within the timeframe prescribed by law.

01Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") describes how kiss711 collects, uses, stores, discloses, and protects the personal information you provide to us when using the kiss711 platform, whether through our website, mobile application, or any other digital channel we operate.

This policy applies to all users of the kiss711 platform, including registered members, prospective members, and casual visitors. By using the kiss711 platform or registering an account, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy.

Legal Compliance: The kiss711 Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), the Data Protection Principles established under that Act, and relevant international online betting industry guidelines on user data protection.

If you have any questions about how we handle your personal data, please contact our Data Protection Officer by email at support@kiss711.ws or via live chat on our platform, available 24 hours a day, 7 days a week.

02Types of Personal Data We Collect

In the course of providing kiss711 services to you, we may collect various types of personal data. The type of data collected depends on the nature of your interaction with our platform:

Data Category Example Information Requirements
Personal Identification Full name, MyKad number, date of birth, gender Mandatory (KYC)
Contact Information Malaysian phone number, email address, residential address Mandatory
Financial Data Deposit methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history, account balance Mandatory
Activity Data Betting history, games played, login times, game preferences Automatic
Technical Data IP address, device type, web browser, operating system, cookie data Automatic
Communication Data Records of conversations with the support team, feedback, and complaints Options

We only collect data that is necessary for legitimate and specific purposes. kiss711 does not collect sensitive personal data such as health information or biometric data, except where required by law.

03How We Collect Your Personal Data

Kiss711 collects your personal data through several different channels, depending on how you interact with our platform:

  • Account registration — information you provide when opening a new kiss711 account
  • Platform usage — your betting activity, slots, Live Casino, e-sports, badminton, and cricket
  • Financial transactions — deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks)
  • Communications with us — live chat messages, emails, or any other communications with the kiss711 support team
  • Automatic tracking technologies — cookies, web beacons, and similar technologies that automatically collect technical data
  • Identity verification (KYC) — documents submitted for verification purposes, such as a copy of your MyKad or bank statement
  • Referral programme — information shared when you refer a friend to join kiss711
We do not purchase or obtain your personal data from any third party without your knowledge or consent. All data is collected transparently and for clearly defined purposes.

04Purpose of Personal Data Use

Kiss711 uses the personal data collected for the following lawful purposes:

  1. Processing account registration and verifying your identity (KYC) in line with anti-money laundering compliance requirements
  2. Providing the betting and casino gaming services you request, including Malaysia Super League and EPL football betting, slots, baccarat, and e-sports
  3. Processing financial transactions including deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay, as well as withdrawal of winnings
  4. Sending essential service communications such as transaction confirmations, security notifications, and policy updates
  5. Sending marketing communications about kiss711 promotions, bonuses, and special offers — subject to your consent
  6. Conducting data analysis to improve user experience and the quality of kiss711's platform services
  7. Detecting and preventing fraud, money laundering, and other illegal activities on the platform
  8. Complying with legal and regulatory obligations applicable to kiss711
  9. Resolving disputes, enforcing Terms & Conditions, and protecting kiss711's legitimate interests

We will only use your personal data for purposes different from the original if there is a legal requirement or if you provide explicit consent for the new purpose.

05Sharing & Disclosure of Data to Third Parties

Kiss711 does not sell your personal data to any party for commercial purposes. However, there are certain situations where we may need to share your data with trusted third parties:

  • Payment service provider — e-wallet and banking service providers that process your transactions (Touch 'n Go, GrabPay, DuitNow, etc.) to facilitate deposits and withdrawals
  • Game providers — companies such as Pragmatic Play, PG Soft, and Evolution Gaming that provide games on the kiss711 platform, sharing only the minimum data required for game functionality
  • Technical service providers — companies providing infrastructure, hosting, and cybersecurity services involved in the operation of the platform
  • Legal authorities — police, courts, or regulatory bodies that require data under legal authority or court order
  • Compliance body — for anti-money laundering (AML) and counter-terrorism financing (CTF) requirements under applicable Malaysian law
Key Guarantee: All third parties that receive your personal data through kiss711 are required to uphold the same data protection standards as we do, and to use that data solely for contractually authorised purposes.

In the event of a business merger, acquisition, or asset transfer, users' personal data may be transferred as part of that transaction. In such circumstances, we will notify you in advance via email or an in-platform notification.

06Data Storage, Security & Retention Period

Kiss711 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or unlawful disclosure.

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers
  • Data-at-rest encryption for all sensitive information stored in our databases
  • Role-based access control (RBAC) — only authorised personnel may access users' personal data
  • 24/7 security monitoring using AI-based threat detection systems
  • Regular security assessments and penetration testing conducted by independent security experts
  • Rigorous data backup and recovery procedures to ensure continuity of service

Data Retention Period: kiss711 will retain your personal data for as long as your account remains active or as long as necessary to provide services to you. Following account closure, personal data will be kept for the minimum period required by Malaysian law (typically 7 years for financial records related to anti-money laundering requirements), after which the data will be securely deleted or anonymised.

07Cookie & Tracking Technology Policy

Kiss711 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and deliver relevant content. The following are the types of cookies we use:

You can manage your cookie preferences at any time through your web browser settings. However, disabling essential cookies may affect certain functions of the kiss711 platform.

08Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and kiss711's privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you, as well as information on how it is being used.

Right to Rectification

You may request that we correct or update any inaccurate or outdated personal data we hold about you.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to legal obligations to retain specific records.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances while a dispute is being resolved.

Right to Object

You may object to the processing of your personal data for direct marketing purposes or in other circumstances as provided by law.

Right to Data Portability

You may request that we provide your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the kiss711 support team by email at support@kiss711.ws or via live chat. Requests will be processed within 14 business days. In some cases, we may require identity verification before processing your request.

09Children's Data Protection

The kiss711 platform is intended solely for individuals aged 18 and above. We do not knowingly collect, use, or store personal data from anyone under the age of 18.

Important Notice: Should we discover or become aware that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and terminate the account in question. Parents or guardians who suspect their child has registered with kiss711 are urged to contact us immediately.

Kiss711 employs a range of technical and procedural measures to prevent underage individuals from registering or using the platform, including an age verification process during registration and identity document checks during the KYC process.

10Third-Party Links & Services

The kiss711 platform integrates services from selected third parties to deliver a complete user experience — including casino game providers such as Pragmatic Play, PG Soft, and Evolution Gaming, as well as payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX.

While we carefully select our third-party partners and ensure they meet appropriate data protection standards, this kiss711 Privacy Policy covers only the data processing carried out directly by kiss711. Each third party has its own privacy policy governing how they handle your data within the scope of their services.

We encourage you to read the privacy policies of the relevant third-party service providers if you would like to understand in greater detail how they handle your information.

11Amendments to This Privacy Policy

Kiss711 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or developments in the data protection industry. We are committed to communicating transparently about any significant changes.

  • The most recent update date will always be displayed at the top of this page
  • Significant changes to the policy will be communicated via email to all registered kiss711 members at least 14 days before taking effect
  • In-platform notifications will also be displayed to ensure you are aware of the relevant changes
  • Your continued use of the kiss711 platform after any policy changes take effect will be considered your acceptance of the updated policy

If you disagree with any changes to this Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to data retention obligations prescribed by law.

12Contact the kiss711 Data Protection Officer

For any enquiries, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Email: support@kiss711.ws
  • Live Chat: Available on the kiss711 platform, 24 hours a day, 7 days a week
  • Frequently Asked Questions: Visit FAQ page us for answers to general privacy-related questions

We aim to respond to all privacy-related enquiries within 2 business days. For formal data rights requests (access, correction, deletion), processing time is within 14 business days from the date the request is received and verified.

If you are not satisfied with our response to any privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, appointed under the Personal Data Protection Act 2010.

FAQ – kiss711 Privacy Policy

Answers to questions frequently asked by Malaysian players about data privacy at kiss711.

No. kiss711 never sells your personal data to any party for commercial purposes. Your data is shared only with third parties directly involved in providing services to you (such as payment providers Touch 'n Go, GrabPay, DuitNow, FPX and game providers) or when required by Malaysian law.

To request the deletion of your personal data, contact the kiss711 support team by email at support@kiss711.ws or via live chat, clearly stating your request. Please note that certain data may need to be retained in accordance with Malaysian legal obligations (such as financial records required under AMLA 2001) even after account closure.

Yes. All financial transactions on the kiss711 platform — including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — are protected with 256-bit SSL encryption. Your card or bank account details are not stored directly by kiss711; they are processed exclusively by licensed and qualified payment providers.

Yes, you may opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any of our marketing emails, or by contacting the kiss711 support team directly. Your request will take effect within 48 hours. Please note that important service emails (such as transaction confirmations and security notifications) will continue to be sent even after you unsubscribe from marketing.

Following account closure, kiss711 will retain your transaction records and financial activity for the minimum period required by Malaysian law (typically 7 years for AMLA and related tax law requirements). Data no longer needed for legal purposes will be securely deleted or anonymised. You may request further details about our data retention policy through the kiss711 support team.
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Your Data Is Safe with kiss711

We are committed to protecting your privacy at all times. Register for a kiss711 account with confidence — the privacy and security of your data is our priority, just as important as delivering the best betting experience for Malaysian players.

Touch 'n Go GrabPay DuitNow FPX Boost ShopeePay

Minimum deposit RM10  |  256-bit SSL Encryption  |  PDPA 2010 Compliant

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